7-Day Money Back Guarantee
Last updated: 14 September 2026
The short version: if the product isn't right for you, email us within 7 days of purchase and we'll refund you in full. You don't need to justify the request.
Who we are
This store is operated by Lafon IT and Infra Private Limited, trading as Dezmos Digital Marketing, 2nd Floor, KRA 25, Kanchiyoorkonam, Kattakada P.O., Kerala 695572, India. Contact: info@dezmosdigitalmarketing.com.
Your 7-day guarantee
Every product sold here is a digital download. Because you can't inspect a digital product before buying it, we give you seven days to decide.
- You have 7 calendar days from the time of purchase to request a refund.
- Refunds are for the full amount paid. We don't deduct a handling fee.
- You do not need to give a reason, fill in a form, or return anything.
- Having already downloaded the files does not disqualify you. We'd rather you tested the product properly.
How to request a refund
Email info@dezmosdigitalmarketing.com from the address you used at checkout, with your order number if you have it. That is the whole process.
How long it takes
- We aim to reply to every request within 2 business days.
- Once approved, the refund is issued to your original payment method.
- Your bank or card issuer then typically takes 5–10 business days to post it. That part is outside our control.
- UPI refunds usually land faster, often within 1–3 business days.
The limits, stated plainly
- Requests made after the 7-day window fall outside this guarantee. We may still help at our discretion — ask.
- We do not refund purchases where the files have been redistributed, resold or shared, as that breaches the licence you agreed to.
- We can only refund payments we actually received. If a payment failed or never completed, there is nothing to refund — contact us and we'll check.
Problems that aren't refunds
If your download link doesn't work, the files won't open, or you never received your access email, that's a delivery issue rather than a refund one — and we'll fix it. Email us and we'll re-send your link. See our Delivery Policy for how delivery works.
Chargebacks
If something has gone wrong, please email us first. We will almost always resolve it faster than a bank dispute will, and a chargeback raised without contacting us may result in access to your purchase being suspended while the dispute is investigated.
Your statutory rights
This guarantee is offered in addition to, and does not limit, any rights you have under the Consumer Protection Act, 2019 or other applicable Indian law.